In a former life, I taught high school English—I come from a long line of people who valued education. However, for 25+ years I have focused on one professional goal: To become an expert in résumé writing and job search coaching. The ultimate objective, of course, is to apply my skills and talents to benefit clients.
If you asked how I discovered my passion for this profession, I would have to say I’ve always loved writing, of all kinds. After I started my own business support service, someone asked me to do his résumé. I soon realized I enjoyed that type of work and had a talent for it.
I liked helping clients “look better on paper” than they could do for themselves.
You might wonder what makes me different from others who do similar work.
Clients often say I’m a good listener and pick up on points they didn’t realize were important. I try to treat people the way I want to be treated—with courtesy and respect, valuing what they bring to the situation. I am emotionally as well as professionally invested in making sure they are happy with what they receive and can use it effectively in their job search.
Since transitioning from business support to a career services business in the late 1990s, I have made an ongoing commitment to professional development, mainly through webinars and certification programs. My list of credentials and qualifications has grown gradually. It started with a teaching credential in English, which led to a two-year stint as a teacher in Australia.
In the years since then, I have earned several certifications, including Master Résumé Writer, Nationally Certified Résumé Writer, Certified Executive Résumé Master, Certified Professional Résumé Writer, Nationally Certified Online Profile Expert, and Certified Job Search Strategist. My main criterion for any certification is: Will it increase my skills and help my clients?
I don’t outsource work to employees or subcontractors because I love the direct relationship with my clients. My concentration on helping them through résumé writing and job search coaching has proved satisfying to them and to me. If I can’t or don’t choose to do a project myself, I try to refer it to colleagues in the professional associations I belong to.
My process in working with clients involves both a worksheet and a project phone consultation. If clients aren’t comfortable filling out a worksheet, I tailor the process to take that into account. We communicate via phone and email as needed to complete the project. It’s typically not a long process from start to finish—usually around two weeks for a résumé, longer if I’m also creating a cover letter and LinkedIn profile. I try to make the entire process as painless as possible for them!
The big result you should expect to receive from working with me is the tools and confidence you need to help land your next job. That includes documents and information that lead to interviews—because that’s normally the first essential step to capturing a job offer.
I work from a basis of integrity and trust. If you don’t feel you can trust that I will do what I say I will for you, we might not be a good fit to work together. How you feel about our partnership, how you want it to turn out, matters to me.